Rental Terms and Conditions

General 

All-Season Cottage Rentals Inc. (“All-Season”) acts as a booking agent. It arranges bookings and reservations of holiday accommodation for the vacationer (“You”) as agent for the owner of the holiday accommodation (“the Owner”). The terms and conditions of the agreement between You and the Owner are as set out herein and in the Cottage Household Rules.

Payment

You will remit thirty-five percent (35%) of the total cost, plus HST, at the time of booking. The balance shall be payable thirty (30) days prior to occupancy. 

All payments shall be made to All-Season Cottage Rentals Inc. by valid credit card, cheque, email money transfer, or money order. There will be a $30.00 penalty if the balance owing is not paid to the company a full 30 days prior to occupancy.

If the Property rental is made with less than thirty (30) days notice, payment in full is required at the time that the Cottage Rental Application is submitted via valid credit card, certified cheque, money order or email money transfer.

Bookings shall be confirmed in writing by All-Season after payment of the deposit and receipt of a completed Cottage Rental Application form.

If any cheques are returned as N.S.F. or for any other reason, an administrative charge in an amount of fifty dollars ($50.00) is payable.

Cancellation By You

Any cancellation made by You shall be in writing addressed to All-Season. On receipt of such notice of cancellation All-Season shall endeavor to re-book the holiday accommodation for the entire period of the original booking. If All-Season is successful in re-booking the holiday accommodation for the entire period originally booked, it shall refund all monies paid (whether by deposit or otherwise) less a cancellation fee of $200.00 per period booked. If All-Season only succeeds in re-booking the holiday accommodation for a portion of the period originally booked, it shall refund such portion of the monies paid that relates to the period re-booked, less a cancellation fee of $200.00 per period booked. If All-Season is unable to re-book the holiday accommodation at all, then all monies paid (whether by deposit or otherwise) shall be forfeited.

Cancellation By All-Season/Owner

If the Property is damaged, destroyed, uninhabitable, or is unavailable for any other reason, then All-Season may terminate this Agreement by giving written notice to You. All payments that You have made will be refunded and neither the Owner nor All-Season shall have any further liability to You.

Refunds

You agree that You shall not be entitled to any refund arising from weather or water conditions, changes or fluctuations in the lake level, conditions at neighbouring cottages or other conditions beyond the control of All-Season and the Owner.

Use

You agree to use the Property for personal vacation purposes only. All persons staying at the Property overnight (including guests) must be listed on the Cottage Rental Application. It is your responsibility to ensure that all such persons and all guests comply with the rental terms, conditions, and household rules. Any violation of this provision will be deemed a fundamental breach of this Agreement and may result in immediate eviction without refund or compensation.

The number of persons present at the Property (including adults, children, and day guests) must not exceed the maximum occupancy indicated on the cottage profile, unless prior written authorization is obtained from All-Season. Any contravention may result in immediate eviction without refund, or an additional nightly charge of $200.00 per person, at the discretion of the Owner or All-Season. For clarity, every individual—regardless of age—is counted towards occupancy.  

No Parties, Events, or Commercial Use: Parties, weddings, receptions, events, or commercial activities of any kind are strictly prohibited. Unauthorized gatherings may result in immediate eviction without refund, as well as additional charges for extra cleaning, damages, or bylaw penalties.

Pets are only permitted if they are declared on the booking application and approved by the Owner. Unauthorized pets may result in eviction and a penalty fee of $350 plus HST.  

Bylaw Compliance: You acknowledge and agree that you will be liable for any penalties, fines, or charges incurred as a result of a local bylaw infraction, including but not limited to noise, burning, parking, and STR regulations. Any such penalties may be charged directly to the credit card on file. 

Repairs

Every effort will be made to ensure that all of the equipment at the Property is in good working order at the time of your arrival. Should there be a problem with the water, plumbing or electrical system or with a major appliance, You are to contact the Owner in accordance with the information contained in the Cottage Household Rules.

 

Your Obligations

Repair

You agree to keep the Property and all furniture, fixtures, chattels and effects in or on the Property in the same state of repair and condition as at the commencement of the rental period, save and except for ordinary wear and tear. 

Clean Up

You agree to leave the Property in good condition at the end of your stay. Specific cleaning and garbage removal requirements vary depending on the Property you have booked and are outlined in detail in the Household Rules for that cottage. 

Minimum Expectations for All Properties: Regardless of the collection level, you are required to:

  • Place all furniture, items, and equipment back in their original location.

  • Wash, dry, and put away dishes (or load/start the dishwasher if available).

  • Remove food and personal belongings from the refrigerator and cupboards.

  • Ensure garbage and recycling are secured in bags and stored and/or disposed of as directed.

  • Leave the cottage in a generally tidy condition without excessive mess.

Collection-Specific Cleaning Requirements:

  • Classic Collection – Guests are responsible for completing a full cleaning of the cottage (including bathrooms, floors, and surfaces) and must remove all garbage and recycling to the designated disposal site.

  • Comfort Collection – Guests are responsible for basic cleaning (dishes, counters, tidying) and garbage/recycling removal. Heavier cleaning tasks such as scrubbing bathrooms and mopping floors will be completed by All-Season.

  • Luxury Collection – End-of-stay cleaning and garbage removal are fully provided by All-Season. Guests must still follow the minimum expectations above (e.g., dishes, food removal, no excessive mess).

Failure to comply with the cleaning requirements for your Property may result in additional cleaning fees being charged to the credit card on file.

Keys

You agree to return the key at the time of departure to the place where it was picked up. You agree to pay a thirty-dollar ($30.00) charge if the key is lost or not returned at the time of departure.

Telephone Calls

You agree not to incur long distance or other telephone charges during your occupancy of the Property. In the event that any such charges are incurred, You agree to pay all such charges together with an accounting fee in an amount of thirty dollars ($30.00). You agree that if such telephone charges are incurred contrary to this Agreement, such charges and the accounting fee may be charged to your credit card.

Drinking Water

It is your responsibility to determine whether the water supply for the Property contains potable water. If the Property is serviced by a well, You acknowledge that You have been advised that such well may run dry through overuse. 

Linens

The availability of linens (sheets, pillowcases, towels, dishcloths) varies depending on the Property you have booked. Specific details for each property are outlined in the Household Rules for that cottage.

Collection-Specific Linens:

  • Classic Collection – Linens are not provided. Guests must bring their own sheets, pillowcases, towels, and dishcloths. Bed comforters are provided.

  • Comfort Collection – Dishcloths are typically provided. Sheets, pillowcases, and towels are not included by default, but may be added at the time of booking. Bed comforters are provided.

  • Luxury Collection – All linens are provided, including sheets, pillowcases, towels, bath/beach towels, and bed comforters. 

Guests are responsible for the proper use and care of any provided linens. Any loss or damage beyond normal wear and tear may result in replacement charges billed to the credit card on file.

Forgotten Items

If You request the return of any items which were inadvertently left on the Property, You agree to pay an accounting/packaging fee in an amount of thirty dollars ($30.00) in addition to the cost of postage for the return of the item. You agree to allow such charges to be charged to your credit card.

Proof of Insurance Coverage

All-Season reserves the right to request proof of a home/contents insurance of each renter to demonstrate that any damage made at the property will be covered by the renter’s home/contents insurance.

Check In/Check Out

Arrival and departure times are specified in your booking confirmation. Your adherence to these times is mandatory.

You acknowledge and accept responsibility for any additional costs incurred as a result of unauthorized early arrival or late departure, including but not limited to additional cleaning fees, staffing costs, or compensation to incoming guests. These costs may be charged directly to the credit card on file.

Unauthorized late departure may also result in immediate eviction to ensure the Property is available and prepared for the next scheduled guests.

Access

The Owner and/or All-Season shall be allowed access to the vacation property at any reasonable time during any holiday occupancy.

Limitation of Liability

You acknowledge and agree that You will use the cottage and its facilities in accordance with the rental terms and conditions and the household rules and that You do so at your own risk.

Disclaimer

The information contained in any printed materials or on our website is believed to be accurate at the time of printing/viewing. However, All-Season reserves the right to make alterations. Although All-Season shall endeavor to inform You of such alterations, the failure to do so shall not relieve You of your obligations under this Agreement.

If alterations relate to fundamental elements or services, All-Season shall attempt to provide comparable fundamental elements or services. If such fundamental elements or services cannot reasonably be provided, the sole obligation of All-Season shall be to provide such refund as it deems appropriate. Fundamental elements refer to water systems, plumbing and electrical systems, and major appliances, such as refrigerator and stove. Fundamental elements do not refer to recreational items such as boats, motors, hot tubs, televisions, or satellite dishes, which are provided at the discretion of the Owner.

All-Season shall not be responsible for any damage to property, personal injury, or additional costs arising from your violation of rental terms, including but not limited to:

  • Unauthorized parties, events, or commercial use

  • Exceeding maximum occupancy

  • Pets not approved in advance

  • Local bylaw infractions (noise, burning, parking, STR regulations)

  • Any other breach of this Agreement or the Household Rules

Indemnity

You will indemnify and hold All-Season and the Owner harmless from any personal injury, sickness, death, loss, or damage, however caused, to your person or property, or that of your family or guests, both during and after the time of occupancy.

You further accept full responsibility for the use of the Property and any recreational equipment (boats, watercraft, etc.) and agree to pay for any repairs or replacement of said equipment beyond normal wear and tear. You acknowledge that you are responsible for observing boating and water safety regulations, including having required safety equipment and operator competency.

You further agree to indemnify and hold All-Season and the Owner harmless from any fines, penalties, costs, or damages resulting from your breach of this Agreement, including but not limited to:

  • Unauthorized parties, events, or commercial use of the Property

  • Exceeding maximum occupancy limits

  • Violation of pet policies

  • Any local bylaw infractions (noise, burning, parking, STR regulations)

  • Any other violation of this Agreement or Household Rules

All such fines, penalties, costs, or damages may be charged directly to your credit card on file.

Legal Proceedings

If You are in default of the terms of this Agreement and it is necessary for All-Season or the Owner to take legal action against You, You agree that
All-Season and the Owner shall be entitled to recover all costs and expenses of such proceedings including legal fees on a substantial indemnity basis.

Jurisdiction

This Agreement shall be governed by the laws of the province of Ontario and You agree to attorn to the sole jurisdiction of the courts of Ontario with  respect to any and all disputes arising under this Agreement or between You and All-Season and/or the Owner.

Entire Agreement

There are no representations, collateral agreements, warranties or conditions except as set out in this Agreement.

Assignment

You have no right to assign or sublet this Agreement. Where separate families, groups or parties will be occupying the Property at different time periods separate Cottage Rental Applications must be completed by each party.

Facsimile

You agree that this Agreement may be executed by facsimile transmission and that facsimile signatures will evidence the obligation of the parties to be bound by the terms of this Agreement.

*Accidental Damage Waiver Plan

Accidents can and do happen to all of us, anytime, anywhere, and the costs can be high. Our Accidental Damage Waiver Plan is a service designed to give you peace of mind during your holiday. The plan protects you in the event of accidental damages to the real or personal property of the Owner while the cottage is occupied by you and your registered guests.


This Is How It Works:

The Damage Waiver is a $75 (plus HST) non-refundable fee that will provide coverage for accidental damage taking place at the cottage during your stay for up to a total of $2,500 in damages. Damages must be reported to our office prior to check-out or this plan is void. Damage in excess of $2,500 and negligent or intentional damages will be your sole responsibility. 


Examples of covered items include: beverage or food spills on carpet, broken glasses, and damaged furniture.


Examples of non-covered items: damage caused by negligent acts, excessive cleaning, theft, pet damage/clean up, garbage disposal, long distance telephone charges.


Conditions:

The Accidental Damage Protection plan has certain conditions. The plan will not waive your liability for damage or theft resulting from: 

  • Acts of God, as a result of fire, flood, or other natural disasters (this clause is applicable to cottage owners only).

  • Intentional Acts, and omissions by You and/or your guests. When the consequences to the Property could have been foreseen by a reasonable person including additional cleaning and/or maintenance resulting from abuse and/or neglect.

  • Gross Negligence which, for the purposes of this Agreement, shall be defined as an act by You and/or your guests in reckless or willful disregard as to the consequences to the Property including loss or damage by animals* .

  • Any cause, if You do not report the damage immediately to All Season prior to checking out of the cottage.

  • Normal wear and tear (this clause is applicable to cottage owner only).

  • Future loss of rental income* (this clause is applicable to cottage owners only).

  • Damages in excess of the damage coverage amount.*

  • Coverage does not apply for theft or damage of any property owned by or brought on to the premises by You.

*In the event of loss or damage to the vacation accommodation caused by such acts or omissions by You and/or your guests, you will be entirely liable for such damages. Any of the aforementioned issues or damages may be debited from the credit card submitted by you to All Season.

Administrative Procedures

All waivers of theft or damage will be administered by All-Season staff. Such staff will have the sole authority to determine the nature and extent of damages, necessary repairs and eligibility for the waiver of liability described herein. You must report in writing any theft or damage to the cottage or its contents to All Season by the time of checkout or the damage waiver will be void. All-Season has ultimate claim administration authority. In the event of any dispute relating to this waiver All-Season may require such dispute be submitted to binding arbitration.

Terms of Coverage

The plan takes effect upon check in on the booked arrival date. All coverage shall terminate upon normal check out time or the departure of You, whichever occurs first. Important Note: Payments for the Accidental Damage Waiver Plan will not be accepted after the guest has entered the cottage for the beginning of their stay. This document becomes part of your rental terms and conditions.

Credit Card Authorization and Liability

By providing your credit card for payment, you acknowledge and agree to the following:

  1. Guarantee of Payment – You are providing your credit card as a guarantee and agree to pay all amounts owing under this Agreement, including:

    • Any damage to the Property or its contents beyond normal wear and tear, or not covered by the Accidental Damage Waiver Plan.

    • Any penalties or fines incurred as a result of violating this Agreement or the Household Rules, including but not limited to occupancy limits, unauthorized parties/events, pets, or local bylaw infractions.

    • Any outstanding long distance telephone charges or other incidental costs incurred during your stay.

  2. Authorization to Charge – You authorize All-Season to:

    • Charge the booking deposit to your credit card (if credit card payment is selected).

    • Charge the balance of rental funds to your credit card 30 days prior to the start of your rental period (if credit card payment is selected).

  3. Liability for Costs – You understand and accept that any charges resulting from damages, fines, or other costs arising under this Agreement may be charged directly to your credit card on file without further notice.

Agreement Execution

I have read, understood, and agree to all terms outlined in this Rental Agreement and the Household Rules for the Property.

Guest Communications

By providing your phone number, you agree to receive SMS (text) communication from All Season. Message and data rates may apply. Message frequency varies. You may opt in or out of messages at any time.